Our Lifetime Guarantee is a warranty against defects in materials and workmanship that has no time limit to make a claim. Our Guarantee does not insure that the product will perform for the lifetime of the buyer. The actual time that product can be expected to perform is determined by the average for products of its kind and the way the buyer uses it.
In fact, we believe in our craftsmen, our materials and our designs so strongly that we warranty them against defects in materials and workmanship for lifetime. This warranty applies to product materials and construction under responsible use. Exposure to any harsh chemicals like salt, chlorine or conditioners that result in corrosion, discoloration or a breakdown of integrity of material, or damage caused by dog chewing, pool water exposure, road rash, etc., is considered abuse and will void the warranty. If your piece doesn’t live up to what we said it would, then contact us.